DELIVERY
Our same day delivery cut-off is at 4:00pm. Orders after the cut-off will automatically be shipped out the next day.
Kindly expect your orders to be received within 10am to 6pm.
If shipping fee is paid already, do not pay any extra to the rider.
For Cash on Delivery (COD) orders, please take note of the following in order to prevent delays in your order:
- We will be calling / texting the contact number provided on the shipping details for order confirmation
- Kindly leave the payment to your family member / helper / guard if you are not at home (We deliver orders at 10am to 6pm)
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By purchasing from us, you agree to our terms, conditions and policies.
We are not responsible for any delays or failures in delivery caused by factors beyond our control, such as natural disasters, force majeure, or delays resulting from the customer’s actions, whether voluntary or negligent.
If a customer refuses to accept the delivery, a refund will be issued for all returned products, provided they remain in their original condition upon arrival at our head office.
By default, all items are packed in an ecobag. For insulation or gift packaging, you may check the add-ons. (Additional fees may apply)