

Frequently Asked Questions
Can you ship nationwide?
As of the moment, we can only serve Metro Manila and some parts of Luzon. (Laguna, Cavite, Bulacan, Rizal)
We also have a branch in Baguio, you may order via messaging this Facebook page facebook.com/thefatbutcherbaguio
Do you have a physical store where I can buy and see the products?
Yes. We have a physical store in 778 Seattle, Cubao, Quezon City
Our operating hours are from 9:30am - 5:30pm (Mondays to Saturdays)
Do you have any discounts or promotions?
For vouchers and promotions, please follow our social media to be updated:
Facebook: The Fat Butcher Ph
Instagram: @thefatbutcherph
Join our viber community for exclusive monthly vouchers only for our members
How can I order?
You can easily make a purchase using this website
Just add to cart the products that you want > Once you're done, press checkout
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We are also available on Grab Mart, Shopee, and Lazada
How do I contact customer support?
For inquiries and concerns, you may reach us through our social media:
Facebook - The Fat Butcher PH
Instagram - @thefatbutcherph
What are your payment options?
Here are our payment methods:
1. via Paymongo
- Bank Transfer
- Gcash
- Credit/Debit Card
- Grab Wallet
- Maya
- Billease
2. Cash on Delivery / Cash on Pickup
What if I'm not home during the delivery?
If no one will be able to receive, kindly send us a message via Facebook or Instagram so we can adjust the delivery schedule
What is your delivery schedule?
For same-day delivery, we have a cut-off at 4:00pm (Orders after 4;00pm will be shipped out the next day)
Delivery Time: 10:00am to 6:00pm
Please be ready to receive your orders anytime during the specified timeframe
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For COD orders, please leave money to your helper or guard if you are not at home
We will be calling / texting the contact number provided on the shipping details for COD order confirmation
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If no one will be able to receive, kindly send us a message via Facebook or Instagram so we can adjust the delivery schedule